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Publishing scribe

I have to present my library orientation in the morning and can't get it to publish on my computer. It seems to do okay but on playback, it stops before the scribe reaches the end. Help quickly please!!

Hi
Customer support will be back to work on Monday.

They would probably need to see the work file in order to find the problem.

You could try saving the scribe with a new name, restarting videoscribe and rendering it again. Sometimes that frees up some memory and allows the scribe to render.

If it stops at the same image each time, try deleting that image (and possibly the one before and after) and then re-importing it/them.)

also: TIPS to Avoid or Fix Videoscribe freezes, crashes, slowdowns, failure to export, or erratic behaviours.

-Mike (videoscribe user)


 

Hi Dianne,


If you're still getting this issue please save your scribe in your online (cloud) folder and let us know the name of the scribe. We will then be able to take a look at it and advise accordingly.


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