I was using scribe on a free trial, created one during this time and then signed up for a monthly subscription so I could finish it off. That all worked fine, it was saved on my 'base folder'. Then I logged in again a day or so later and it was gone.
I got annoyed but as I need to use this video on monday I just got on with creating it again. Started it yesterday, have logged in this morning and whilst I can open the scribe, it is blank and nothing I did yesterday is there either??
Also, I can't access any of the image files or shapes or anything from the scribe library!
All of this worked fine before my subscription started...not impressed
Yes I am on a laptop.
I saved after pretty much each section. I also saved it as an off line file (on a memory stick) and even that has had problems opening
I have raised a support ticket as I am also struggling to access the image library