I already cancelled my subscriptions before it paid for May.
Please cancel my payment.
I didn’t know my payment will be received every month.
I didn’t want pay for April , either.
I ask you to cancel the payment for May and April if it’s possible.
I will wait your reply.
Thank you .
I have converted this post into a ticket with our support team - one of them will reply to your request shortly.
Hi Mary, please submit a support ticket with a description of the problem and we will look into this for you.