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when I trying to login it says, Can't login internet connection fail. But I have already connect to the internet. please help me to solve this ASAP.

Hi there,

If you are getting this error message while you have an internet connection it may be that something is blocking VideoScribe from accessing our servers.

Please check that VideoScribe is added to any firewall or anti virus software you have installed. 

Also, if you are using VideoScribe in a workplace or school please check this information with your network administrator.

Let us know how you get on.


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