I wonder if anyone can help. I am not working with video scribe today - I'm exporting a report from Mailchimp which should be exporting to my windows 7 machine as an excel .csv file - but instead windows is attempting to save the file as a .scribe file.
So, somehow it's reading the file type and assuming it's a .scribe file - which it isn't.
This has happened a couple of times over the year or two I've been a Videoscribe Pro user and I've never got to the bottom of it.
If I allow Windows to save the file type as a .scribe - I can't open my csv spreadsheet in excel as it seems to corrupt it.
Has anyone else had this issue? Has anyone found a fix?
Thanks for your reply! Mailchimp is a web based app so the file is being exported from the mailchimp website via Google Chrome - so I suspect it's some sort of blip with how Chrome is reading the file extension.
I'll try your suggestion of re-naming the file with the correct extension .csv
I'll also try exporting from a different browser
Thanks again Mike.