I have noted a bug in v 2 and upwards with letter spacing. It seems that with certain fonts (e.g. Arial Black) certain letters have much larger gaps than others - for example the letter Y.
Why is this and how do I stop it from happening - it is very annoying
Part of the problem is that the "space" character is too small no matter what font you use.
of the problem with the BASIC font, and some other fonts, is that the spacing is very uneven
and sometimes the spaces within a word look as large as the spaces between
the words. Monospace Fonts like Courier, Courier New, Letter Gothic
Std... seem to "read" better than variable width fonts and may be an
acceptable option until the issue is resolved. The spacing between words
is still too small... but the spacing between letters is pretty nice
and regular so that helps in my opinion.
compare the word "spacing" in the 3 fonts in the screenshot below for example:
Thanks, Mike. Courier New is a "bit better" but still unacceptable. I, and, I'm sure many others appreciate your many efforts to explain and help. If not for you, a Sparkol customer and fellow VideoScribe user, there would be next to no help here IMO.
I like Videoscribe quite a lot but this font bug makes it practically unusable. It's been 7 months since there was a follow-up on this issue. Is there any news on progress? This may prevent us from using it at all in the future if it isn't fixed.
HI Sandra, since this thread was started we have done a lot of work to optimise how fonts are handled in VideoScribe so that they use less memory, but the kerning issue is still there with some fonts. We do have another rework of the way fonts are imported on our development road map. Currently we don't have a release date for a fix, but in the mean time it is worth trying other fonts that are similar to the font you are using, as different fonts will display in different ways.
If you need help with a particular project or font, please raise a ticket and we will be happy to help
I'm wondering how this hasn't been fixed yet, and how they can actually charge people this much money to use something that is useless if you need to use text in a scribe. I am trying to make a video for a client and the text spacing is unacceptable to them, and there's nothing I can do about it.
-Mike (videoscribe user)
This bug is not one that has been addressed as yet. You can see the new features and bugs fixes that we implement in the release notes for each version which are published on the VideoScribe blog - http://blog.videoscribe.co/
I think we all are aware of that fact Barry. The question is, why haven't you, and why is it not a priority after 3 years? This flaw makes your product inferior to every other video creation software out there. Yet, yours is more expensive than most. Trying to understand the reasoning.
Seems like this bug is still there, almost 3 years later. As a company that only has one specific font for all uses, simply choosing a different one is not an option for us. The spacing on our corporate font is just terrible and makes VideoScribe unusable. The workaround with SVGs is definitely not what I was looking for... why does this comment section on your site have more text editing options than VideoScribe?
I'm aware that this is an old issue and that this is not a solution; we will do something about the text spacing issue, but below is a workaround that may work for some fonts.
You can create a separate text element for a single character that might have a large gap. For example you could have the A in the word Apple as a separate element and then another element for the rest of the word (or 3 separate elements if the spacing issue is in the middle of a word).
To get the text to be the same size you can copy and paste one text element to create a duplicate and then edit the text of the copy and move the second text element into position (use the arrow keys on your keyboard to line the text up horizontally).
I just renewed and got up date but font still suck and maybe even worse... as long time user i am about to cancel as this is worse than it was before..