've been working on a scribe for a few days now and I am unable to continue to do so because the program keeps freezing and "not responding". I have a deadline to complete and it is crucial that I finish this scribe on time. It would be beneficial to receive answers as to why this is occurring or if there is a solution.
Peter - The files in C:\Users\[your username]\AppData\Roaming\VideoScribeDesktop\Local Store are all given a random name so if customers call their scribe something really long they don't fall fowl of Window/Mac limits and work fails to save. What you call your file is stored in the code of the file itself rather than being the actual file name.
So it's always easier to find your work in VideoScribe and export it that it is to find the original base file.