I have a problem with my payment in VideoScribe.
You have done a double charge on my american express card, and I think there's a problem in the conversion of dollars to mexican pesos (I live in Mexico)
Please contact me as soon as posible.
My mail is email@example.com
(I think support only works during UK business hours Monday-Friday)
Support will probably sort this out for you on Monday.
-Mike (videoscribe user)