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Wrong charge to my credit card. Urgent

I have a problem with my payment in VideoScribe. 

You have done a double charge on my american express card, and I think there's a problem in the conversion of dollars to mexican pesos (I live in Mexico)

Please contact me as soon as posible.
My mail is 


(I think support only works during UK business hours Monday-Friday) 

 Support will probably sort this out for you on Monday.

-Mike (videoscribe user)

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