Hello I was working and saving my work, I saved them with 2 different names. I was open them and using them... BUT sudenly after I restart my computer ALL THE SAVED FILES DESSAPEAR they are just no more in the computer!!! (and they were there, because I was using them and opening them) I need to find a way to find them, I already read about autosave and all the related matters in this forum. But this is not my problem, my problem is that my recen files just go away after i restart my computer ( and they were there, and i opened them and close them befeore)
HOW I CAN FIND MY FILES!!!!
I will like to have some specific help by you telling like me wehre the "cache saved file" or "this ghost file could went" , i mean; wich specific folder uses Sparkol to put this temporary files, or which way may i use to find it and restore it.
I would recommend that you upgrade to the latest version - 2.0.2.
Any files saved locally can be seen and opened from within VideoScribe regardless of the account you log in with.
There isn't much else I can add to that, thanks Mike.
i worked hard for two days with 2minute auto save settings. after every 2 minutes, an annoying logo was appearing for 5 to 10 secs (which is a huge problem anyway) and it confirms that my project was being saved.
but now when i opened it, it is not there. an incomplete project is there in its initial stage.
i am very very disappointed by paying USD49 for this crashing freezing crap in i7 and 8GB RAM machine
-Mike (videoscribe user)
Yes, you still need to save your scribe when 'autosave backup' is turned on as the backup is only reverted to if there is a crash/power failure. If you close the software without saving, the autosave backup is lost and cannot be recovered.
If you are still having issues with missing scribes, please open a support ticket and we can investigate further.