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Cancel subscription


Hi,
I would like to cancel my subscribtion for Videoscribe. I got the last receipt for payment just recently, August 22, does that mean that the program is paid for and still will be available to me until September 22, even if I cancel the subscription now?
Best regards,
Karin


Hi Karin,

that is correct- if you cancel your subscription you will still be able to use your account until your next payment would be due.

How can we cancel the account ? I never want to renew it but automatically you got paymnet and I will not use it ? SO ? Can I take my money back or at least how can I stop auto renew ? 


Hi,

To cancel, click the "YOUR ACCOUNT" link at the bottom of this page. Then scroll down and click the "Cancel Your Subscription" link.

To contact customer support for any additional questions, Click the RAISE A TICKET

link at the top of the page.


-Mike (videoscribe user)


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