I have 2 accounts:
(a) email@example.com - monthly subscription, and
(b) firstname.lastname@example.org - expired free trial.
I would like to change the email address on the monthly subscription (a) to email@example.com, because I'm not really using it personally; I'm using it primarily for work, and my company is paying for it now.
I tried to change it, but because the expired free trial account (b) still exists, it will not let me change the email address of the monthly subscription (a) to firstname.lastname@example.org.
Can you please help? Many thanks.
First, log in as (b) and change the email address to (c) [i.e. another email address]
Then you can log in as (a) and change it to (b)