Sparkol Help

Topic not covered?

Start a new topic

remove Videoscribe logo in 2.0

 How do I remove the Videoscribe logo from the canvas in version 2.0?


4 people have this question

Hi Danielle


It's always there on the preview.  When you go Pro it disappears from the rendered video.


Ian

I am  a Pro user.
Are you saying that I will not see it once I render my video?

 

Yep.  make a quick, one second scribe, if you like, to see it in action :)

Hi Danielle,
Also , if you want to see the logo removed from the work area,  click "LIKE" in this suggestion thread:
http://help.videoscribe.co/support/discussions/topics/1000030198

 

Hi,

I just upgraded to 2.0, have a Pro account.  I want to publish a video that I created before upgrading.  Have saved a new copy with new name, but the logo is still there when I create the .mov file.  Please advise.  Thanks!

Hi BJ,

I believe you have an EDU licence rather than a Pro licence and the logo will be there on this type of licence.

http://help.videoscribe.co/support/solutions/articles/1000033687-compare-videoscribe-licence


Thanks, Joe

I am using Pro 2.0 as well. The logo still shows up even when I make a new video on my iPhone. So how do we get rid of the logo if we are on the iPhone? Please advise. Thanks.
I believe that the iphone app is free and you cannot remove the videoscribe logo. If you are paying for the ipad app, however,  THAT will not render the logo in your video.

 


phone apps are free: http://www.sparkol.com/blog/how-to-get-a-longer-free-trial-of-videoscribe/

features comparison: http://help.videoscribe.co/support/solutions/articles/1000033687-compare-videoscribe-licence-features


-Mike (videoscribe user)


Hi DVD Blaze,

The phone apps are all free and you cannot remove the logo from the free apps.

the pro version of the iPAD app will not render the logo.

features comparison of all license types

-Mike (videoscribe user)

 

Hi, I've subscribed today a PRO license but the logo still appears in my videos.


How can I remove it?

Thanks

Hi,
1) check your "your account" page on this website to make sure your pro status is active.
2) if you have made more than one free account make sure you are using the password for the one that has been upgraded.
3) If you have the EDU version instead of PRO, you cannot remove the logo
4) I believe the logo will always appear in videos rendered with any of the free apps even if you have a pro desktop version too.
5) If you have not already restarted videoscribe since upgrading, do so.
6) (The logo will always show in the preview mode but should not appear in videos rendered after you have upgraded.
7) If everything else fails, save a copy of your scribe with a new name then open it and render it again.

Hope that helps,
-Mike (videoscribe user)

 

I have the same problem. I have a pro account for one month and I get the logo when I publish (NOT in the preview mode). Anyone?

Thanks :)

 

Hi Dennis, thanks for getting in touch.

If you have just upgraded to the Pro version, restart VideoScribe.

After restarting, you will see that the logo is removed from any scribe you render from this point.

Dennis,


If you bought the EDU license instead of the regular PRO license, the logo will always be on your published videos. You can cancel the EDU license and upgrade to PRO if you want to get rid of the logo. I believe that you can check your membership type by clicking the "Your account" link at the bottom of this page.


If you have a PRO account and the logo is still rendering on a video you made during the free trial, try saving a copy of the scribe with a new name, then opening the new copy and rendering it. 

-Mike (videoscribe user)


Login to post a comment