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Contacting Customer Support or Billing

 Hi, is there any contact info for Sparkol customer support?  I paid my account on time but it won't let me log in and requests that I pay again to renew my account.  Please let me know.  Thank you!

Near the bottom of the page look for "Searched both and still need help? Contact us"
and click the "contact us" to find their phone number and other contact info,

Also,

if you had more than one trial, make sure you are logging into the one that is upgraded and not the other one.

If you used paypal to set up a recurring payment, it sometimes takes up to about 6 hours for them to process the initial recurring payment.

-Mike (videoscribe user)

 


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