I have just had to post a question to have a scribe reviewed by Sparkol support staff, there appears to be an element stopping the export of a scribe.
I would like to be able to send a support ticket to Sparkol support for these matters so I don't have to name scribes or post issues that the community cannot help with.
Click 'Contact us' below for the contact page. From there you can raise a private support ticket.
Thanks for that Gabriel, I always thought that "contact us" page below went to the same "contact us" page as on sparkol.com so I never bothered clicking on it.
Now that I know it is different that helps. Possibly rewording that little section may help avoid confusion as I know other users have thought the same thing as I did.
I am trying to raise a ticket regarding charge of $198 on 8/16,2016 - I did not want renewal, but cannot reach you -- have tried and tried. submit button on the raise a ticket does not work!!
PLEASE HELP ME
I can see that you have successfully submitted a support ticket and we have responded.