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Not able to upload my video in Youtube

I am on the last day of free trial, and I am not able to upload my video on Youtube or Facebook. Please look into the matter ASAP. That video is very important for me, 


1 person has this question
Hi,
Save your work online and tell customer support the name of it so they can help you identify the problem. How to save-scribes-on-your-computer-and-online

There is a problem with your scribe or a problem with your youtube channel settings.

You can export your work as a .scribe file and attach it here if you want other users to help you with it.

-Mike (videoscribe user)

 

mike, can you download it in youtube for me?

Maybe.


You can export your work as a .scribe file and attach it here if you want other users like me to help you with it.

-Mike (videoscribe user)

Mike,


Maybe means no? And if I will post my .scribe file here, I only have 10 percent of chance can get a help from videoscribe user. I don't think so they will help. And you are the only user who reply my comment. And I have 8 videos to be uploaded. I think the team  won't help me because I use trial only. tsk3

And I think the team will reply only if the videoscribe user is angry!

"Maybe" means maybe I can help if you attach the .scribe file. I can't help if you don't show me the file. If you don't understand please ask for a better explanation.

Customer support does not work on the weekend



-Mike (videoscribe user)



 

Hello Mike, Thank you so much. I couldn't sleep last night how to solve this one and I was thinking the alternative too. And thanks you are here to help. There are many files that I attached (Don't worry it is only 10 sec to 2mins clips). I also added clips so they are not 8 now (it is now 12). If you like Digital Painting, I will give you as a thank you gift.


Just to check the file, here are the names of the files:

acknowledgment_title.scribe

goal.scribe

help me to raise.scribe

my goal and future plan_title.scribe

school housing.scribe

student loan.scribe

thanks.scribe

the impact of your contribution_title.scribe

the impact of your contribution.scribe

the perks.scribe

who am i.scribe

why i choose nyc.scribe



Regards,


Tyrone


Hi,
Here are the steps I followed:
1) I downloaded the first .scribe file
2) imported it into videoscribe (I'm currently using version 2.2.5)

3) clicked the "render video" icon in the uppr right corner to open the rendering menu

4) clicked the youtube icon

5) the scribe rendered successfully

6) youtube login window popped up and I logged into my youtube account

7) another window popped up saying that videoscribe would like to  manage my youtube videos. I clicked "allow"

8) a window said "publish to youtube channel" at the top and  "uploading video" with a blue progres bar at the bottom so I waited

9) A message popped up saying "congratulations, your video has been sent to youtube.

10) logged into youtube and the video was there and played properly.

Based on this test, it looks like there is nothing wrong with the scribe. I'm pretty sure there is a problem with your youtube channel settings.

If you haven't verified your channel properly...
11) Login to youtube
12) go to your Creator Studio page
13) click the CHANNEL category in the left column
14) under CHANNEL, click "status and features"
15) click the VERIFY button near the top of the page under "account status"

16) follow the directions to verify your account.


I hope that helps. If not, tell me which of those 16 steps, you were able to follow successfully, tell me which ones you could not do, and  describe any other symptoms you see, such as error messages.


-Mike (videoscribe user)

Actually, i did that steps on the first day trial. Yes, it was successful. But when i uploaded in a 3rdtime. It says about theres something wrong about internet connection. So i did some troubleshoot in our wifi router. The same thing was happened. If there was something about my internet, why i can stream a video. I think the problem is in videoscribe. And you know what, if they are really concern about the user. They should help us. And i dont know they will reply late until our 7 trial version is expired. Anyway, thank you. I can create mh own originally by not using videoscribe.. It ruins my plan.. I supposed to post it last week.. If you feel whay i feel. You can understand me..
Well, i think you are just not a user.. Maybe you are part in the team. Thats why you didnt experience what we experienced.
It reaLly hurts that people dont understand the problem. And they simply said theres nothing wrong with the file.
And my youtube was verified since i uploaded my short film.

Tyrone, we were closed over the weekend and only started back at 9am (UK Time). I am uploading to YouTube now and managed 6 of the 7 without a problem. Will email you the YouTube links on the support ticket you have raised shortly.

So I have uploaded these for you. They all went first time for me so not sure what the problem was for you? Happy to look into it deeper and try and get it working for you if you like? If not your videos are linked below:


Acknowledgement_title - https://youtu.be/Z84aey58Gxk

Goal - https://youtu.be/9NtQf217QrI

my goals and future plan_title - https://youtu.be/Ic5biti9yVM

the impact of your contribuiton_title - https://youtu.be/XrqgUM1s-xs

the impact of your contribution - https://youtu.be/MG9N--u8q-0

who am i content - https://youtu.be/UK-5F7FK7KA

why i choose nyc - https://youtu.be/XzrTxQKltXU

This app really sucks ,, i wasted 3 hours to make a vedio through this app , and when the time came for posting on youtube it shows "cannot log in to youtube ,, check details are correct and try again " i already have an account as well as channel on youtube and its verified too ,, i have tried to restart my phone ,, but it does not work ,, kindly fix your bugs.

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