I just created my first scribe and I would like to publish it so I can send it into my company as a prototype. However, when I click publish and select the file icon on the far left to create a video, I get a message that "cannot export to file with the trial version". I ahve WMV and 640 as my settings. What am I missing?
I also cannot save it ot PPT or YouTube. When I choose those options, it just leaves me a blank screen and says "preparing video information" but doesn't do any thing.
I hope someone can help.
thanks
Dean
Matthew Cook
On Fri, 1 May, 2015 at 10:07 AM
Hi Dewi,
Sorry that you are having a problem exporting your scribe. Please save the scribe to your online directory (cloud icon), open a support ticket, let us know the name of the scribe and we can take a look for you.
Dean Lyle
I just created my first scribe and I would like to publish it so I can send it into my company as a prototype. However, when I click publish and select the file icon on the far left to create a video, I get a message that "cannot export to file with the trial version". I ahve WMV and 640 as my settings. What am I missing?
I also cannot save it ot PPT or YouTube. When I choose those options, it just leaves me a blank screen and says "preparing video information" but doesn't do any thing.
I hope someone can help.
thanks
Dean