I have been trying to export my videoscribe to Youtube, and it doesn't seem to be doing anything... (even after waiting for long periods of time). I thought I would next try to save it as a file of my computer, to then be uploaded to Youtube - however it begins for a minute or so, then seems to freeze at the same spot each time I have tried.
My scribe is saved in the cloud, and today is the deadline for a major project - so it is critical that I have it available for viewing. I was wondering if you could try our end, if helping at you have my file.
If you found a morph set to zero then we've nothing more to add - that will freeze the render as you say. For further info, it's shown in our new 'known bugs' article and is also fixed in the build we're working on now..
Jill: It looks like that's the only occurrence of the morph-zero bug. You will need to decide the route you want to take for your workaround and once done you will be able to render this fine.
I hope your presentation goes well :)
Hi, I can't upload my video to youtube directly from videoscribe, I belive its do to its leinght (14 min), could you please upload it for me? I have saved it online by the name: "Clenical Case Competition", I've seen other people ofered this kind of assistance. I am on my free trial. Thanks