Joe Clarke
Hi Tony, sorry you have this problem.
To investigate further we need to take a look at the images you're using.
If you would rather send them privately, please raise a ticket and attach the files there.
Otherwise, please attach the files here and we can take a look to see what is going on.
Many thanks, Joe
Tony Loan
When I add a new pencil and create a new scribe when I output it, it cuts the end of the pencil off. I used your sizing guidelines and imported smaller versions too