Hello, I've tried on several occasions to publish my Project but when it gets to 0% it freezes and doesn't finish. I've tried to do this in FLV and Quicktime but it's the same. I've published to the online directory and called it 'Tarantuza' would you mind taking a look?
I want to download a version to store offline and also publish to youtube. Thanks Brett
This thread about freezing and zero percent problems and solutions may help: http://help.videoscribe.co/support/discussions/topics/1000023725
step 2 also describes how to export a scribe file to save it in an offline location of your choice.
-Mike (videoscribe user)
Thanks Mike, I'll try these suggestions and see what happens : )
Ok, none of these things worked so I think I need someone at Sparkol to take a look. I tried the importing option and it didn't show any errors leo tried making new copies too.
Thanks again Mike, the strange thing is that I've previously published this project a couple of times to Youtube. I've been asked to make an amendment to the audio, which I've amended, and also played around with some of the transitions to match the new audio. This is the extent of my changes and I'm no longer able to publish! I have version 1.3.26.
Hi there, sorry you have had this issue.
I imported and rendered the scribe with no problems.
Can you try rendering the same way I did after downloading and importing the scribe?
Log in to your VideoScribe account
Click on 'scribes saved online' and download the scribe
On the home screen page, select the import icon
Find and select the file you have just downloaded
Thanks Joe, I still had the 0% problem when I followed your instructions but when I went back to a previous version of this scribe and updated it I had more success.
I have now managed to upload this to my Youtube channel so I'm happy now.
I am finding problem in publishing (rendering) the VideoScribe file into a video format. There are two problems.
A) I am trying to create a video format of a particular VideoScribe file. However, the final video rendered was just 50% of the actual file.
B) In the second occasion, if I apply a background music to the file, rendering the video never crosses the 'Preparing Video Information' screen.
If you are having issues with this and have tried everything in the thread please open a support ticket and we will be able to help you further.
I really need your help because i only have 5 days to hand in my project!
I finished my videoscribe project and saved it on my USB and I tried playing it using another device but unfortunately it didn't work :( Please help me...