If you use bluesnap, log into bluesnap
If you use Paypal, log into paypal.
Both of them should have help pages.
-Mike (videoscribe user)
Hi David, if you pay Via Paypal, this link will help you with updating your details.
If you pay via BlueSnap, you can log into my.sparkol.com and access your Bluesnap account directly after you log in.