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Frequent freezing and crashing

Hi, I've been experiencing frequent freezing and crashing recently. Especially when I want to import images and when rendering. The software was working just fine before. I've tried to uninstall and reinstalling the software but still facing the same problems. FYI, I'm using pro user account for desktop. Perhaps you could check against my PC specifications to rectify the problem. Processor: Intel (R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz 2.67GHz Installed memory (RAM) : 2.00 GB System type: 32-bit Operating System Thanks.

Hi,

The most common causes of freezing and crashing are improperly prepared images and excessive zooming.


Here is a more thorough list of causes and solutions for freezing problems: http://help.videoscribe.co/support/discussions/topics/1000023738

(pay close attention to numbers 4,5, and 6)


and here is the official instant answers thread about the topic: http://help.videoscribe.co/support/solutions/articles/1000033705-crashing-and-freezing-videoscribe-free-pro-and-edu


-Mike (videscribe user)


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